https://www.rockymountainatvmc.com/
I need a place to unload some praise about this online supplier. Guess it fits here good enough.
That place, consistently and unbelievably, delivers orders faster than any place I know of.
I've ordered tires from there for years. Always get them within 48 hours and have never gotten the wrong part or size.
I ordered tires, chain, and sprockets yesterday, just before lunch. They were on the front porch when I got home from today's ride.
I know they have a warehouse in KY....but dang.
They are awesome. Whenever I need anything moto-related, I always try to find it first at RM. I think that their warehouse must be across the street from the UPS hub in KY.
aliens. that's the only way they can ship things so fast and so error free.
order tires today, they arrive before lunch tomorrow.
Quote from: kylepeterson on June 17, 2018, 06:58:10 AM
aliens. that's the only way they can ship things so fast and so error free.
order tires today, they arrive before lunch tomorrow.
I for one, welcome our alien overlords. ;)
Been getting stuff from them for years. On the rare occasions it was the wrong stuff (and every time so far, it was the wrong stuff because
I ordered the wrong stuff ;D ) they took it back with no hassles, no problems, and friendly communications to boot.
#1 with a bullet as some radio jockey use to say. ;)
Rocky has been my go to for years. Always the first place I look when I need a part for street or dirty.
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I was in St. George,Utah in June of '14. My Nomad was broke down and I didn't have any good options. I went to their dealership there (yes they actually have a showroom and they sell bikes) and they were able to put me on a new '13 Concours 14 at a price I found more than fair. I was stranded and they knew it. It would have been a great opportunity to take advantage of a poor old Alabama Redneck. They chose to help me. I'm a huge fan of RMATV and I give them as much of my business as I can.
Yep! Love the place. I also love their "Tusk" store brand. I have the Tusk racks and panniers and they are really good for the price.
Not only do they get stuff to your door the next day for no extra charge and have the cheapest prices...they also "pay" you for it.
I just placed an order for @$350 last night, and earned $16.84 cash back for my next order.
The Tusk stuff is great...their KTM brake pads are half as much $$ as oem and work better. I've got some of their A.R.C. brand clothing also and it's good stuff.
I borrowed some of these from Fencejumper09's tool kit last weekend. Light as a feather and now in my kit too.
(https://farm2.staticflickr.com/1732/41055064180_d3a2fb887b_k.jpg)
Quote from: kdtrull on June 17, 2018, 07:26:01 PM
I borrowed some of these from Fencejumper09's tool kit last weekend. Light as a feather and now in my kit too.
(https://farm2.staticflickr.com/1732/41055064180_d3a2fb887b_k.jpg)
He didn't want them back?
;D
RMATV-MC is hard to beat. As others have said, it's the first place I go to to look for anything.
another big positive for RM ATV.
Ordered a few items for Lynn's XT225 and my XR650L and KLX250 on Sunday afternoon, got one small item yesterday, and the rest today.
Not to be a naysayer, because quick service and great prices are all good things, and you know I am as addicted to free overnight shipping as anyone, but this makes me sad a little bit.
I remember how my friends' parents' businesses folded when Walmart first came to my little home town.
So it is with respect that I say, just don't wonder why your local parts store goes out of business.
Quote from: KrisCook on July 17, 2018, 08:06:51 PM
So it is with respect that I say, just don't wonder why your local parts store goes out of business.
Some deserve to go out of business.
Our #1 favorite dealership punching bag rarely has what I need in stock, charges too much for it, and takes weeks to get it if I do order it. I can't say I've ever felt welcome there, an often feel like I am interupting them.
See my thread on working on my xt350 for why Hall's won't have to worry about me darkening their door.
Unfortunately, The Bike Shop and Motorace are not OEM dealerships and really don't have much in stock even in the way of aftermarket stuff. I assume their business plans are based on providing mechanical service, not selling parts and accessories.
Stocking parts and accessories is a big investment, that's money that can be sitting on the shelf for a long time that could be better used elsewhere.
Recently, I have bought my tires from Motorace and Rodney, but I don't really see it as much profit for them. I'm sure that Rodney and Clark's time spent looking up parts and helping customers would be better spent actually wrenching for billable hours.
Some people need a local dealership, especially those that lack the time or the skills to work on their own bikes, they are the ones that should be demanding better service and prices.
There are great dealerships out there, Pandora's in Chattanooga, Allsport in Decatur, come to mind. But they are an hour plus for me.
I wish I could walk into a dealership, hang out, talk bikes, spend some money, and feel like I am contributing to the local motorcycle experience, but instead I am often treated like I know nothing and should just open my wallet and be happy I leave with enough to buy gas home.
I try to buy locally but sometimes it's way more practical to buy online. I buy my tires at Midway Cycles except for tires for tires for my KLR which I mount myself. For OEM parts for my Kawasaki's and Yamaha's I go to Allsport. For riding gear I generally buy at Cycle Gear or online since the local dealers carry very little of that stuff. I wish dealers would carry more riding gear because I prefer to try stuff on before buying but I understand why they don't.
Quote from: norton73 on July 18, 2018, 10:26:21 AM
Some deserve to go out of business.
Our #1 favorite dealership punching bag rarely has what I need in stock, charges too much for it, and takes weeks to get it if I do order it. I can't say I've ever felt welcome there, an often feel like I am interupting them.
See my thread on working on my xt350 for why Hall's won't have to worry about me darkening their door.
Unfortunately, The Bike Shop and Motorace are not OEM dealerships and really don't have much in stock even in the way of aftermarket stuff. I assume their business plans are based on providing mechanical service, not selling parts and accessories.
Stocking parts and accessories is a big investment, that's money that can be sitting on the shelf for a long time that could be better used elsewhere.
Recently, I have bought my tires from Motorace and Rodney, but I don't really see it as much profit for them. I'm sure that Rodney and Clark's time spent looking up parts and helping customers would be better spent actually wrenching for billable hours.
Some people need a local dealership, especially those that lack the time or the skills to work on their own bikes, they are the ones that should be demanding better service and prices.
There are great dealerships out there, Pandora's in Chattanooga, Allsport in Decatur, come to mind. But they are an hour plus for me.
I wish I could walk into a dealership, hang out, talk bikes, spend some money, and feel like I am contributing to the local motorcycle experience, but instead I am often treated like I know nothing and should just open my wallet and be happy I leave with enough to buy gas home.
Yep, some dealerships are like that, even if you buy the motorcycle from them. Anyone remember Big #1? They raped customers for years and years. Ask BR member Val.
I was wary of the dealership I bought my A.T. from, Pinnacle: https://pinnaclemotorsportsal.com/ But I do have to say, they exceed my expectations. Got the A.T. for what I was willing to pay...at an "out the door" price. I was willing to pay that as a "before tax" price.
I got the color I wanted, even though they had to go get it from the distribution place. I had a flat on the side of the interstate and no tools to repair it. They came, picked it up, and told me a price on replacing the tube (HD tube), mount the tube and tire that was only $5.00 more than what a tube would cost me.
They could screw me over one day, but until that happens, they have my business. ;) ;)
Longshore gets their fair share of my money too. Although, they only marginally support the dual sport market for in-stock parts. I like the place a lot and would buy more there if it was more readily available. Longshore's service department really pulled me out of the ditch a while back by repairing (for free - by having Kawasaki cover it under warranty even though it was out of warranty) a chronic lemon 4-wheeler I bought at another dealer. I'm all about giving them as much business as is practical and recommend them to anyone who asks.
That other dealer was in Jasper and I can't remember their name. Those were some Class 1 jerk-holes down there and I will never set foot in their store again.
I frequent Scott's in Gardendale when I can since they're convenient to my side of town. They have a good selection of chemicals/oil and misc. dual-sport/dirtbike stuff, and prices aren't far off from RMATV.
And don't forget... RMATV has a storefront also, so...
(1) They have overhead also and still outperform most dealers on price and delivery.
(2) They are local to somebody, even if not us.
I remember when I was ordering RMATV's Battleborn Jacket and Pants. I was unsure of the fit of the jacket and which size to order. I called them up, they had me give them a few measurements. They went and found someone who worked there that was about the same size, and then had him try on the two different sizes to see which fit him better. Two days later, the perfect fitting jacket was at my door. Can't say enough for their service.
I'm a fan of Rocky Mountain MC/ATV. Rode by their store in UT last year. Wanted to stop, but I had to keep going. Maybe if I needed something.... Anyone ever see the I-70 signs west of Green River that show RMMC/ATV is a sponsor? Pretty cool to think we have a friend out there!
A couple of times over the last few months, RMATV has refunded me the difference (in the form of store credit) when items have either gone on sale or there was a price reduction. The credit was given several weeks after I bought and received the items.
I got $9.95 back from the Motion Pro bead breaker tire levers, and $46.63 from a set SW Motech crash bars for the A/T.
I've had stores/websites price match before, but never had one refund the difference a month later due to a temporary sale.
I like shopping with Rocky Mountain ATV-MC too. Have ridden by their store in Helper, UT last summer. Wanted to stop, but just didn't have the time. Besides the AT was loaded and I really didn't need anything. Another neat detail about the store is they are sponsor of a section of I-70 west of Green River, UT. There is nice Rocky Mountain ATV-MC sign recognizing them as a road sponsor.
Back in late April, I was looking over the old GS and the rear tire was looking worn and was gonna need replacing before my planned trip to Lexington KY to watch the Red Mile on May 30th. I have been very happy running Heidenau K60s the last several tire changes so went to order up another rear.
Revzilla had it at a good price when I googled suppliers, so on May 1st I ordered up. After the order confirmation, I heard nothing. So on the 8th, I sent an email to Customer service inquiring where my order stood. I get a reply on May 12th telling me it is shipping the next day.
No email with a tracking number had hit my inbox by last Friday, May 15th, so I sent another email asking about a status update and a tracking number. I also said I needed this tire soon because I had a trip planned would need to source a tire locally or somewhere else soon. Actually the Red Mile was postponed until June 6th, but better to be prepared.
I recieved a reply on the 15th at noon that it hadn't shipped, they had no idea why. On the plus side, they said they weren't going to hold my money hostage and refunded it with an additional $25 store credit for my problems.
I checked Rocky Mountain ATV and they showed the tire with 4 in stock and I should receive it by May 21. Ordered up at 1pm.
Saturday morning I still hadn't recieved an order confirmation by email, so I checked my order history, and... drum roll!
Shipped Friday afternoon, on a Fed Ex truck in Birmingham out for delivery Saturday.
My experiences with RM ATV have always been nothing short of spectacular. I was ordering a jacket from them a year or two ago, and called them up to ask about sizing. They asked for a few measurements, next thing I knew they had went and found someone at the warehouse who was about the same size as me and had him try on two different sizes to see which one fit him best. Needless to say I was impressed. And of course they had it shipped out right after I got off the phone.
I've placed a couple of orders recently with Revzilla and never got an order confirmation or a shipping notice email on either one. Their shipping times have increased dramatically too.
I've had the same experience with Revzilla lately too. It also meant that I had to call them to get the "Zilla cash" added to my account the next time I wanted to order.
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(https://photos.smugmug.com/KLX250S/i-NqXBb8k/0/0dcd1fa7/X2/KLX351%202020-05-17%20005-X2.jpg)
Mounted and balanced yesterday.
Less than 48 hours after ordering.
Ordered a Michelin Pilot Road 4GT a week or so ago from Rocky Mountain, after ensuring on the phone that they were in stock.
When I asked about shipping, the rep told me he couldn't say, shipping was getting unpredictable and slower. I was perturbed that I could not even get an ETA - I asked him "are we talking 2 weeks? a month?" but he would not commit to ANY kind of ETA.
I thought I would give them a couple days, check for an email with tracking or anything, and if I haven't heard back I'll ask for a refund and order elsewhere.
Got so busy at work, I actually forgot to follow up.
Tire showed up in 3 days.
Mounted yesterday at The Bike Shop.
So I won't complain further. And I'll order the rear in a couple of weeks, after I get to rub off the last $0.45 of life from it. ;)
I've been wanting to get some saddlebag mounts for the Africa Twin, so I finally pulled the trigger just after midnight on Friday. I ordered the Tusk pannier racks with soft luggage mounts. They were on my doorstep 39 hours later, delivered today at 4pm.
(https://images.rockymountainatvmc.com/images/prod/275/t/tus_14_pan_rac.jpg)
(https://images.rockymountainatvmc.com/images/prod/275/t/tus_19_pan_sof_lug_mou-1885080002-2.jpg)
Is my observation that RM ships tires to Huntsville from Kentucky. Other things have come from California.